Cambridge Civic Journal Forum

Random Thoughts – February 14, 2024

In addition to the romanticism of Valentine’s Day, this day also marks the day I moved to the Cambridge/Boston area – 46 years ago. While this means that I can never be a True Cantabrigian, my consolation is that many lifelong Cambridge residents have adopted me as a kind of lost cousin. In fact, my move to Cambridge happened on the first day that buses were running from New York to Boston after the Blizzard of ’78, so it’s always easy for me to remember when I first washed up on the shores of the People’s Republic.

I spent a couple of hours yesterday attending a Special City Council meeting called for the purpose of updating the City Council Goals that were most recently updated over 5 years ago in October 2017. It’s likely that the statement of Guiding Principles and City Council Goals will change little, though perhaps they’ll get a bit more specific than the rosy generalities issued in 2017.

I have to say that I have never enjoyed meetings like this where participants stumble about trying to say something relevant that might get the attention of the facilitator. I will add that these exercises often seem more like justifications for keeping “facilitation companies” going than actually producing anything useful. I might say the same thing of most “team building” exercises and virtually all “trainings” – online or in-person. Especially in the context of elected officials who are endlessly competing for credit or attention, the notion that you can train competition into collaboration seems a bit naive. They’ll either do it or they won’t.

That said, there were a few moments of wisdom, reality, and perhaps even redefinition. For example, at least one councillor noted the difference between City Council orders and committee work. This is something I appreciate – over the years I have come to view many policy orders as “drive-by orders” where some random idea is tossed into the public arena or perhaps lifted from some other municipality. Committee work used to be more like a serious detailed discussion that welcomed public participation. That hasn’t really been the case in recent years – unless you are one of the privileged few who function more like “10th councillors” thanks to your affiliation with a lobbying group that also endorses candidates in the municipal election. Everyone else just gets their two or three minutes to make a short statement before being terminated by the Chair. I liked it better when if you actually offered constructive ideas at a committee meeting you might actually be involved in a back-and-forth discussion with the councillors. Nowadays you just perform and exit – unless you are among the politically privileged.

One suggestion made at yesterday’s meeting was that the City Manager and staff should send out weekly general updates of current topics being worked on by City staff. City Manager Yi-An Huang welcomed the idea but also expressed concern about “granularity” as he noted that at any given time there are ~2000 employees working on different things. Was the suggestion to have “weeklies” really be just about getting updates on the usual “hot topics” like bike lanes, BEUDO, and plans for recently-acquired City properties? It was also not made clear if these “weeklies” would be just for councillors or if they would be publicly available. Also unanswered was how such a protocol might mesh with the current daily updates to which many of us are subscribed.

One suggestion was that there should be a 311 system – a single point of contact for resident complaints and inquiries. This brought two things to mind. First, this sounds a lot like SeeClickFix – which is supposed to be the place for residents and elected officials alike to report problems. There seemed to be some sense that this system may not be functioning as well as it should be, and that when there is no response or action the calls go to city councillors. My experience has been that some kinds of SeeClickFix reports get an almost immediate response, and others languish for months or even years. It doesn’t help that some people view SeeClickFix as just another social media outlet on which they can bitch and moan about things that often go well beyond what the City can or should do. The other thing that came to mind was the proposal from over 20 years ago to create an Ombudsman Office that would respond to resident requests. That proposal went down in flames when councillors realized that responding to such complaints was an essential part of their political existence and that transferring that responsibility would only hurt their role in providing “constituent services”. In short, councillors often benefit from the existence of a problem.

Yesterday’s facilitator suggested that city councillors should be asking questions more than making statements. The response from some councillors was that this really doesn’t work in the context of a City Council meeting where you have to wait your turn to be recognized by the Chair and where technically all remarks are made through the Chair. I would note that in committee meetings this kind of questioning and back-and-forth conversation at least used to be common (and useful). It was also pointed out that the Open Meeting Law actually thwarts this kind of questioning and collaboration.

When the facilitators displayed their distillation of apparent City Council priorities (presumably based on some kind of questionnaire), the results were both predictable and misleading. The same can be said of the periodic Resident Surveys conducted on behalf of the City. Affordable housing always tops the list but rarely, if ever, is there any clarification of what that actually means. In one sense, it’s likely that 100% of residents want their housing to be affordable, but does that mean that they want to be able to buy a home on the open market at an affordable price, or does it mean that they want the City to subsidize the purchase? The same goes even more significantly when it comes to renting an apartment. I believe most renters simply want to see more affordable rents, and not necessarily that they want the City to subsidize those rents, but you would never know that from the Resident Survey or from the councillors’ prioritization.

It is worth noting that many, perhaps most, things that residents care about are not directly addressable by city councillors, the City administration, or from any level of government. Kindness, mutual respect, neighborliness, and voluntarism form the glue of society and likely have more to do with the satisfaction of living in a town or city than anything that was ever woven into a City Council policy order.

I was especially impressed when Deputy City Manager Owen O’Riordan noted that a major portion of City expenditures are in infrastructure, yet there was not even a mention of this in the list of City Council priorities. Perhaps this serves to highlight the difference between the politics of being an elected councillor and the management by City administration. Indeed, one of the greatest problems with a popularly-elected mayor as CEO is that it almost guarantees a greater share of attention and resources toward popular concerns and a corresponding decrease in focus on matters like infrastructure and municipal finance. I hope our current group of councillors keep this in mind as they debate possible Charter changes. It is, in fact, this focus on such matters by City management that allows the elected councillors to focus on more visible populist concerns.

Mayor Simmons bemoaned the fact that DEI (diversity, equity, inclusion) was way down on the list of priorities, but stated that “this should be the lens through which we look at things.” It’s certainly one such lens, but fiscal responsibility, effective service delivery, responsiveness, and transparency are also pretty good lenses through which to look at and evaluate what we do as a city.

There was an interesting back-and-forth about the Envision plan and how it is often quoted or ignored depending on what you want or don’t want. There also continues to be a lot of misinterpretation of the goals and metrics in that report – especially in the area of housing.

Regarding Central Square, City Manager Huang stated that many of the goals contained in past studies have already been implemented – noting, in particular, bike lanes and outdoor dining. In fact, there is little mention of bike lanes in these past studies (perhaps due to how long ago the studies were produced), and much of the outdoor dining came about not from past studies but as an emergency response to the Covid epidemic as a means of helping some local businesses to economically survive. Indeed, the only significant new developments in Central Square happened independently of past studies, e.g. the Mass & Main (Normandy/Twining) zoning petition. It is my understanding that some new zoning proposals may be forthcoming based, in part, on some of the considerations of the C2 Study (from over a decade ago), but we’ll have to see where that road leads. – Robert Winters